Privacy Policy

At Sharing with Sheri your privacy is considered extremely important.
This Privacy Policy explains how I collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
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1. Who Am I
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I am responsible for determining the purpose and means of processing your personal data.
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2. Personal Data We Collect
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I may collect and process the following categories of personal data:
 

• Identity & Contact Data: Name, email address, phone number.

• Health Information: Any information you choose to share with us in the context of counselling.

• Appointment Data: Session history, booking preferences.

• Technical Data: IP address, browser type, and usage data (via cookies and analytics tools).

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3. Lawful Basis for Processing
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I process your personal data under the following lawful bases, as defined by the GDPR:
 

• Consent – where you have given clear consent to process your personal data.

• Contract – to fulfil my service agreement with you (e.g., scheduling and providing counselling).

• Legal Obligation – for compliance with legal or regulatory requirements.

• Vital Interests – where necessary to protect your life or the life of another person.

• Legitimate Interests – to improve services and maintain security (e.g., through anonymised analytics).

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4. How I Use Your Data
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Your data may be used for:
 

• Booking and managing appointments.

• Providing professional counselling services.

• Responding to queries or messages.

• Maintaining accurate client records.

• Complying with safeguarding or legal obligations.

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5. Sharing Your Data
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I will only share your data in limited circumstances:
 

• With secure service providers who process data on our behalf (e.g., encrypted scheduling or note-taking platforms).

• With legal or emergency services, only if required by law or to prevent harm.

 
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6. Data Storage and Retention
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Your data is stored securely using password-protected and encrypted systems. I will retain your data only for as long as necessary for the purposes stated, and in accordance with applicable legal and ethical guidelines (e.g., therapy records may be kept for up to 3 years).
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7. Your Data Protection Rights
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Under the GDPR, you have the right to:
 

• Access your personal data.

• Request correction of inaccurate or incomplete data.

• Request erasure of your data (“right to be forgotten”).

• Restrict or object to the processing of your data.

• Data portability (request transfer of your data).

• Withdraw your consent at any time (this will not affect the lawfulness of processing prior to withdrawal).

• Lodge a complaint with a supervisory authority.​

To exercise any of these rights, please contact me at sharingwithsheri@gmail.com
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8. Cookies and Analytics
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I may use cookies to enhance your website experience and track anonymised user data through services such as Google Analytics. You can control cookie settings via your browser.
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9. Security Measures
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I take all reasonable steps to protect your data. Any written notes from sessions are stored in a lock box and any digital notes are password protected.
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10. Changes to This Policy
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I may update this Privacy Policy from time to time. I recommend reviewing it periodically. Updates will be posted with an effective date.
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11. Contact Me
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If you have any questions about this policy or wish to exercise your rights,
Please contact:
 
Email: sharingwithsheri@gmail.com
Phone: 07935326409
Website: sharingwithsheri.co.uk
 
If you’re not satisfied with my response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).